Before following the
below recommendations for troubleshooting your runtime error if you're
getting a runtime error with a runtime error code and error message such
as "Runtime error 75 path/file access error", skip to the below runtime
error listing for a listing of runtime error codes and additional
information and causes for these errors.
Confliction with TSR or other running program
If you are encountering a runtime error message while
in Windows or above ensure that the issue is not being caused by a
third-party program or TSR by end tasking all open programs.
If,
after end tasking all TSRs, you continue to experience the same issue
and are running Windows 95 or Windows 98, verify that no utility or
program is being loaded in the autoexec.bat and config.sys that is
causing your issue by temporally renaming the files. To do this, follow
the instructions below.
- Boot to an MS-DOS prompt.
- Once at the MS-DOS prompt, type:
cd\ <press enter>
ren autoexec.bat autoexec.ch <press enter>
ren config.sys config.ch <press enter>
Once completed, reboot the computer.
Software issue
If your issue persists the program, utility, or game causing the runtime
error may have issues. Verify through the developer's website that all
updates or patches that may be available have been downloaded and
applied.
If
no patches or updates are available, uninstall, and reinstall the
program that is causing the issue. If you are having a runtime error in
your operating system, reinstall the operating system.
Add-on, plug-in, or other extra software
Many runtime errors are also caused by other add-ons, plug-ins,
or other extra software that has been installed onto the computer and
is associated with the program generating the error. If you have any
extra software installed that is associated with the program generating
the error make sure there are no available updates for the programs and
try uninstalling each of them to verify they're not the cause of your
issue.
Computer virus
Because computer viruses and malware
can tamper with the system settings or memory it can cause a runtime
error. If you are currently running a virus protection program on your
computer ensure it has the latest updated patch or .dat file.
If
you do not have a computer virus protection program it is recommended
one be purchased or that a demo be temporarily downloaded to scan your
computer hard drive for viruses.
- Additional information about computer viruses can be found on our virus information page.
Memory issue
Finally, if you have followed all of the above
recommendations and are still getting runtime errors, you may be
encountering a hardware or memory related issue. We recommend that you
first contact the developer of the program causing the issue for any
possible solutions. If no solutions are found, we recommend you contact
the computer or motherboard manufacturer for additional recommendations
or service.
- Out of memory errors.
- Computer companies and contact information.
Runtime error listings
Below is a listing of Microsoft Windows and Windows
software runtime error codes and related Runtime error messages. If
you're encountering one of the below runtime error codes and have a
matching runtime error message see the associated additional information
column for causes and information about that runtime.
Code | Runtime error | Additional information |
5 | Illegal function call | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
6 | Overflow | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
7 | Out of memory | This
issue can be caused when the computer does not meet the programs system
requirements or to much memory is already being used for the program to
run. If your computer meets the requirements try first reinstalling the
program to make sure it's not an issues with the program installation.
If this does not resolve your issue see out of memory troubleshooting steps. |
9 | Subscript out of range | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
10 | Duplicate definition | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
11 | Division by zero | Problem
with a math formula in the program or the programs code. Verify no
software updates are available for the program causing this error. |
13 | Type Mismatch | Make
sure your system regional settings are setup correctly and that the
program you're running is made for your version of Windows. |
14 | Out of string space | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
19 | No Resume | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
20 | Resume without error | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
28 | Out of stack space | This issue can be caused by a program or memory error. First try going through the out of memory troubleshooting steps. |
35 | Sub or Function not defined | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
48 | Error in loading DLL | This
issue is often caused with a bad installation or an issue caused after
another program has been installed that replaced the programs DLL. Close all programs and TSRs and try installing the program again. |
52 | Bad file name or number | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
53 | File not found | File
required by the program to run is not found. Program needs to be
reinstalled or missing file(s) need to be copied back to the computer. |
54 | Bad file mode | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
55 | File already open | Program or
file associated with program is being used and program does not have
access to use it. Try closing all open and background programs and run
program again. |
58 | File already exists | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
61 | Disk full | The
disk, for example, the hard drive does not have enough space for the
program to run or for associated files to be copied to. Free up disk space on the computer hard drive. |
62 | Input past end of file | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
63 | Bad record number | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
64 | Bad file name | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
68 | Device unavailable | A
hardware device or necessary requirement for the program is not being
found. Verify all hardware and software required by the program is
installed. If you continue to have the same issues verify the latest
updates are installed for the program as well as any hardware device the
program needs. |
70 | Permission denied | The
location of where the program is being copied to does not have proper
rights. Or a file that is trying to be copied over because it's
currently being used. Try closing all programs and TSRs and running/installing the program again. |
71 | Disk not ready | Verify you have proper rights to the location you are attempting to install the program to. |
74 | Can't rename with different drive | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
75 | Path/File access error | Program
does not have rights or access to a file. Often this is caused when a
program is trying to access a network file it doesn't have proper access
to either because of network privileges or something is blocking the
program. This issue can also be caused when the file is being used by
another program or is read-only. |
76 | Path not found | Directory
of where the program needs to be copied to or files associated with the
program need to be copied to is missing. Try reinstalling the program. |
91 | Object variable set to Nothing | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
93 | Invalid pattern | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
94 | Illegal use of NULL | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
102 | Command failed | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
339 | A file is missing or invalid | An associated program file is missing or corrupt. Try reinstalling the program. |
429 | Object creation failed | Program is corrupted, try reinstalling the program generating the runtime error. |
438 | No such property or method | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
439 | Argument type mismatch | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
440 | Object error | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
901 | Input buffer would be larger than 64K | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
902 | Operating system error | Verify the program is compatible with your version of Windows and has any software updates. |
903 | External procedure not found | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
904 | Global variable type mismatch | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
905 | User-defined type mismatch | A
setting either in the program shortcut or being defined by the user is
correct. Try running just the program without any additional settings or
variables. |
906 | External procedure interface mismatch | Program
error, verify the program has all the latest updates. If updated try
reinstalling the program. If you continue to have the same errors
contact the software developer. |
1001 | Out of memory | This
issue can be caused when the computer does not meet the programs system
requirements or to much memory is already being used for the program to
run. If your computer meets the requirements try first reinstalling
the program to make sure it's not an issue with the program
installation. If this does not resolve your issue run through the out of memory troubleshooting steps. |
1025 | DLL is not supported | This
issue is often caused with a bad installation or an issue caused after
another program has been installed that replaced the programs DLL. Close all programs and TSRs and try installing the program again. |
6025 |
| Microsoft Windows r6025 runtime error. |