This
document is meant to be a solution for users who are encountering
missing .dll errors or other error messages related to .dll files.
Before trying the recommended resolutions to resolving these errors, we
suggest if you're getting a single missing .dll error, that you search
for that .dll file on Computer Hope.
For example, if you're
getting an error similar to "Internet Explorer encountered an error in
KERNEL32.DLL at 0137:BFF3191C", search for "kernel32.dll" to make sure a
specific document has not been created for your issue. In some
situations a .dll file error may be caused by a specific situation.If the Computer Hope search does not return any results for your .dll file or you're encountering issues with multiple .dll files, continue reading our recommendations for resolving your issue.
Downloading a .dll file
In some situations, it may be possible to download or
copy a .dll file from another computer onto your computer to resolve the
issue. However, because .dll error messages are almost always a more
serious issue, replacing the missing .dll file is only going to causes
additional errors, try the below suggestions before trying to find a
.dll file to download.
If you still want to try to
download or copy a missing .dll file, unfortunately, Computer Hope does
not have a library of downloadable .dll files; however, there are other
sites that do offer this service. Click here to open an external search for missing .dll files.
Safe Mode
If you're encountering .dll errors that are preventing
you from getting into Windows, to troubleshoot the computer, boot the
computer into Safe Mode. Once successfully in Safe Mode, you can continue with the steps below.
If
your computer boots normally and can bypass the .dll errors and still
operate Windows, you can continue following the steps below.
Microsoft Windows XP and above users
If you're a Microsoft Windows XP or later Microsoft has
included some tools that can help resolve .dll file errors; before
trying any of the below recommendations you, may want to first try the
below suggestions.
Restoring computer back to an earlier date
First, try restoring the computer back to an earlier date,
this troubleshooting step is a quick and easy recommendation that can
resolve lots of problems with Microsoft Windows computers.
Windows SFC command
Use
the Windows XP SFC command to have windows scan and repair files; to
run this command, follow the steps below. Additional information about
the SFC command can be found on our SFC command page.
- Click Start
- Click Run
- Type "sfc /scannow" and press enter.
Once the above steps have been completed, Windows will verify that all protected windows files are intact.
Issue with .dll files only with a specific program
If you're encountering the missing, corrupt, or other
errors relating to .dll files only when you open or run a program, it's
likely an issue with that program. Resolving program-specific errors can
be much easier than operating system related .dll errors.
If
the program you're attempting to run has worked in the past on your
computer and has only recently started to get the .dll errors,
reinstalling the program generating the errors will almost always
resolve your problem.
Additionally,
while reinstalling the program, it's also a good idea to check if
updates or patches have been made available by the developer of your
program. Updates are often found through the developer's website.
Recently uninstalled program
If you have recently uninstalled a program on the
computer, that program may have removed a .dll file that is necessary
for Windows or a Windows program to work properly.
If
you've already tried the above recommendations, you may want to
reinstall the program to get whatever file has been deleted back on the
computer. If this resolves your .dll error message and you want to
uninstall the program again, during the uninstall process, make sure
that you click "No" or "No to all" when asked to delete a system file or
any file that may be used by another program.
Recently installed program
If you have recently installed a program and after the
installation began encountering your .dll error messages, we suggest you
first check if updates are available for the program. In some
situations, a program may need to be updated for it to work properly on
your computer. Updates are often found through the developer's website.
If
no updates are available for the program, try uninstalling the program
to resolve the issue. If this does correct your issue, we suggest you
contact the developer of the program for additional support on getting
the program installed on the computer without it causing errors.
Virus, spyware, or other malware installed on the computer causing your .dll error
A virus, spyware, or other malware program to cause .dll errors; and
therefore, we suggest users make sure to run a full virus and spyware
scan on your computer.
Windows .dll error message or .dll errors when trying to do something within Windows and not a program
Microsoft Windows .dll errors or .dll error messages
that occur when starting Windows or trying to do something within
Windows, such as opening the Control Panel, can be more serious and
unfortunately more difficult to resolve. For these errors we suggest you
run through the basic troubleshooting steps for your operating system.
If running through these steps you encounter the same issues to resolve
your .dll errors, we suggest you erase everything and reinstall Windows.
If
issues continue after windows has been reinstalled or errors occur
during the installation of Windows, it's possible that you may have a
hardware issue that is the cause of all your problems.
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